Refund and Returns Policy

Effective Date: 06.06.26
Website: BradKofoed.com
Business/Brand: Brad Kofoed / The Get Happiness Plan

Thank you for your interest in Brad Kofoed, The Get Happiness Plan, and our related courses, memberships, coaching, consulting, digital resources, and events.

This Refund and Returns Policy explains how refunds, cancellations, and returns are handled for purchases made through this website.

By purchasing a course, membership, coaching session, consulting package, event ticket, digital product, or related service, you agree to this policy.

1. Digital Product and Course Purchases

The Get Happiness Plan and other digital course products may include immediate access to videos, lessons, workbook activities, digital resources, dashboards, or AI-supported tools.

Because digital products are delivered electronically and access may begin immediately after purchase, course purchases are generally non-refundable once access has been granted, unless otherwise stated on the specific sales page or checkout page.

If a refund guarantee is offered for a specific course or product, the terms of that guarantee will be clearly stated on the relevant sales page.

2. The Get Happiness Plan Course

Purchases of The Get Happiness Plan may include access to a 19-module course, video lessons, workbook sections, course resources, and related student tools.

Refunds for The Get Happiness Plan are handled according to the refund terms shown at checkout or on the course sales page.

If no separate refund terms are listed, course purchases are considered final once course access has been provided.

3. Membership and Subscription Payments

Some services may be offered through recurring membership or subscription plans, such as the Weekly Perseverance Membership.

By purchasing a recurring membership, you authorize recurring billing according to the billing frequency and price shown at checkout.

You may cancel your membership to stop future billing. Cancellation stops future renewal charges but does not automatically create a refund for previous payments already processed.

If you cancel your membership, your access to membership content, community resources, live calls, replays, or other member-only materials may end immediately or at the end of the current billing period, depending on the membership settings.

4. Failed Payments and Canceled Subscriptions

If a recurring payment fails, your membership or subscription access may be paused, restricted, or canceled.

If you cancel a subscription or if your subscription is canceled due to failed payment, you may lose access to member-only resources, protected content, live sessions, or related benefits.

5. Coaching and Consulting Services

Private coaching, consulting, advisory sessions, and strategy packages require time preparation, scheduling, and reserved availability.

Because of this, coaching and consulting fees are generally non-refundable once a session has been scheduled, work has begun, or access to private resources has been provided.

If you need to reschedule a coaching or consulting session, please contact us as soon as possible. Rescheduling may be allowed depending on availability and the specific service terms.

Missed sessions, late cancellations, or no-shows may not be eligible for a refund or reschedule unless otherwise agreed in writing.

6. Coaching Bundles and Installment Packages

Coaching bundles, consulting retainers, and installment-based packages may include multiple sessions, planning resources, intake materials, private access pages, or custom support.

Refunds for these packages are handled according to the written terms provided at the time of purchase or agreement.

If no separate written refund terms are provided, payments are generally non-refundable once the package begins, resources are provided, or the first session is scheduled.

Installment payments are not automatically canceled unless the package terms allow cancellation and cancellation is confirmed in writing.

7. Live Events, Masterclasses, and Workshops

Event tickets, live masterclasses, workshops, or other time-bound purchases may be non-refundable unless otherwise stated on the event page.

If an event is rescheduled, registered participants may receive updated access details.

If an event is canceled by us, we may offer a refund, credit, replay access, transfer to a future event, or another appropriate remedy depending on the circumstances.

Refunds may not be available for missed events, late arrivals, scheduling conflicts, or failure to attend.

8. Downloadable Resources and Digital Materials

Downloadable PDFs, worksheets, templates, audio files, video resources, and other digital materials are generally non-refundable once delivered or accessed.

If you experience a technical issue accessing a digital file, please contact support so we can help resolve the issue.

9. Physical Products and Returns

At this time, BradKofoed.com primarily provides digital courses, memberships, coaching, consulting, and event-related services.

If physical products are offered in the future, return eligibility, shipping responsibility, return window, and product condition requirements will be stated on the specific product page or checkout page.

Unless otherwise stated, physical products must be unused, undamaged, and returned in their original condition to be considered for a return.

Shipping charges, handling fees, or processing fees may be non-refundable unless required by law.

10. Technical Issues

If you experience technical issues with course access, video playback, account login, payment confirmation, or digital delivery, please contact us before requesting a refund.

We will make reasonable efforts to help resolve access or technical issues.

A technical issue does not automatically qualify for a refund if access can be restored or the issue can be reasonably resolved.

11. How to Request a Refund

To request a refund, please contact us at:

Email: [Insert Support Email]

Please include:

  • Your full name

  • Email address used for purchase

  • Order number or transaction ID, if available

  • Name of the product or service purchased

  • Date of purchase

  • Reason for the refund request

Refund requests will be reviewed according to this policy and any product-specific refund terms.

12. Refund Processing

If a refund is approved, it will usually be processed back to the original payment method.

Refund processing times may vary depending on the payment processor, credit card company, bank, or payment provider.

We are not responsible for delays caused by third-party payment processors or financial institutions.

13. Non-Refundable Items

Unless required by law or specifically stated otherwise, the following may be non-refundable:

  • Digital course purchases after access has been granted

  • Downloadable products after delivery

  • Membership payments already processed

  • Coaching or consulting sessions already scheduled or delivered

  • Missed coaching, consulting, or event sessions

  • Live event or masterclass tickets

  • Custom consulting packages

  • Installment payments for active packages

  • AI-assisted feature access or digital platform access already provided

14. Chargebacks and Payment Disputes

If you have a question or concern about a charge, please contact us first so we can review and attempt to resolve the issue.

Filing a chargeback or payment dispute without contacting support may result in immediate suspension of course, membership, coaching, or account access while the dispute is reviewed.

15. Policy Changes

We may update this Refund and Returns Policy from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of the website or purchase of products and services after changes are posted means you accept the updated policy.

16. Contact Us

If you have questions about this Refund and Returns Policy, please contact us:

Brad Kofoed / The Get Happiness Plan
Website: BradKofoed.com
Email: thegethappinessplan@gmail.com